Terms and Conditions

By using our website and placing an order, you agree to the following terms and conditions.

1. General

These Terms & Conditions apply to all users of the site and to all purchases of goods from A&Y Collection. We reserve the right to update or modify these terms at any time without prior notice.

2. Products

We take care to display accurate product descriptions and images. However, due to natural variations in fabrics and lighting, colours may appear slightly different in person. All items are subject to availability.

3. Orders & Payments

  • All orders are subject to confirmation and availability.

  • Full payment must be made at the time of purchase.

  • We accept major credit/debit cards and secure payments via Shopify Payments.

4. Cancellations & Modifications

Once your order has been placed, we are unable to modify or cancel it, as processing begins immediately.

5. Pricing

Prices are listed in EUR. We reserve the right to update pricing at any time. Prices do not include applicable taxes, duties, or customs fees for orders shipped outside the EU.

6. Shipping & Delivery

Delivery times provided are estimates only. A&Y Collection is not responsible for delays caused by shipping carriers, customs clearance processes, or circumstances beyond our control.

Full shipping terms can be found in our Shipping Policy page.

7. Returns & Refunds

Please refer to our Returns Policy for full details regarding returns, refunds, and exchanges.

8. Intellectual Property

All content on this website — including but not limited to images, branding, designs, and text — is the property of A&Y Collection. You may not copy, use, or distribute any content without prior written consent.

9. Privacy & Data Protection

We respect your privacy and handle your personal data in accordance with applicable EU data protection laws (GDPR). Full details can be found in our Privacy Policy

10. Force Majeure

We are not responsible for any failure to fulfill our obligations due to events beyond our reasonable control, including but not limited to natural disasters, strikes, pandemics, supply chain disruptions, or governmental restrictions.

11. Limitation of Liability

A&Y Collection shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or purchase of products.

12. Governing Law

These terms shall be governed by the laws of the country where our business is registered within the European Union. Any disputes will be subject to the exclusive jurisdiction of the local courts.

 

Contact

For any questions, please contact us at:
📧 ay.collection@outlook.com